Contact Us
You can contact us through any of the options below:
Post
Member Administration
Contact Centre
Lambert House
Stockport Road
Cheadle SK8 2DY
Fax 0161 488 7544
Press office
The media can email the AA's press office.
Email
To help us deal with your enquiry as quickly as possible, please use the email us form. The email form is a secure site so your details are both safe and protected.
Complaints procedure
If you're unhappy with our service for any reason, we really want to hear from you.
Please see information on what you need to do next.
Phone
Calls to AA numbers may be monitored or recorded. Call charges may apply.
Website assistance
0870 600 0371
(Mon–Fri 8am–8pm, weekends 8am–6pm)
Disability helpline
0800 26 20 50
(Mon–Thurs 24 hours, Fri–Sun 7am–11pm)
International enquiries
+44 161 495 8945
(Mon–Fri 8am–8pm, weekends 8am–6pm)
Minicom for hearing impaired members
0800 328 2810
(Mon–Fri 8am–7pm, weekends 9am–5pm)
Breakdown cover
Breakdown cover (sales)
0800 085 2721
(Mon–Sun 8am–10pm)
Breakdown cover (existing members)
08705 444 444
(Mon–Fri 8am–8pm, weekends 9am–5pm)
Breakdown Repair Cover
0800 587 5856
Claims: 0845 604 0042
(Mon–Fri 8am–8pm, weekends 8am–6pm)
European breakdown cover
0800 085 7253
(Mon–Fri 8am–8pm, Sat 8:30am–5:30pm, Sun 9am–5:30pm)
Emergency breakdown number
0800 88 77 66
From mobile phones: 08457 887766
(Lines open 24 hours)
Insurance
Car insurance
0800 316 2456
(Mon–Fri 8am–10pm,
Sat 8:30am–7pm,
Sun 9am–7pm)
Home insurance
0800 197 6169
(Mon–Fri 8am–10pm,
Sat 8:30am–7pm, Sun 9am–7pm)
Travel insurance
0800 085 7240
(Mon–Fri 8am–9pm, weekends and
bank holidays 10am–5pm)
Life insurance
0800 587 2624
(Mon–Fri 8am–9pm, Sat 9am–3pm)
Van insurance
0800 083 8539
(Mon–Fri 8am–8pm, Sat 9am–4pm)
Motorcycle insurance
0800 028 0108
(Mon–Fri 8:30am–8pm,
Sat 8.30am–5pm, Sun 10am–4pm)
Classic car insurance
0800 731 2063
(Mon–Fri 9:30am–5:30pm)
Pet insurance
0800 294 2713
(Mon–Fri 8am–8pm, weekends 9am–5pm)
Business insurance
0800 294 0905
(Mon–Fri 8am–6pm)
Legal services
08000 855 844
(Lines open 24 hours)
Financial services
Loans
0800 096 8485
(Mon–Fri 8am–10pm, Sat 8:30am–6pm, Sun 9:30am–5:30pm)
AA Credit Card customer services
0845 300 4706
(Mon–Fri 7am–midnight, weekends 8am–6pm)
Telephone savings accounts
0845 603 6302
(Mon–Sat 8am–8pm, excluding public holidays)
AA Credit Card Rewards enquiries
0800 783 0167
(Mon–Fri 9am–5:30pm, message service outside these times)
Travel
AA Roadwatch
(traffic and weather information)
09003 401 100
Or 401 100 from mobile phones
Calls cost a minimum of 60p per minute. Mobile rates vary.
(Lines open 24 hours)
Calling safely: park legally before checking text messages or accessing WAP services from your mobile phone.
Travel books and maps
Customer enquiries: 01256 491524
Trade enquiries: 01256 493232
(Mon–Fri 9am–5pm)
AA Hotel Services
Enquiries: 01256 844455
(Mon–Fri 9am–5pm)
Driving lessons
Driving school (lessons)
0800 587 0087
(Mon–Fri 8.30am–8pm,
weekends 9am–5pm)
Driving instructor training
0800 316 0331
(Mon–Fri 9am–5:30pm)
Driving instructors
(join the AA as an instructor)
0800 587 0086
(Mon–Fri 9am–5.30pm)
Motoring advice
Car Data Check
0800 056 8040
(Mon–Sat 9am–5pm)
Vehicle inspections
0800 056 8040
(Mon–Sat 9am–5pm)
Business customers
Business breakdown services
0800 55 11 88
(Mon–Fri 9am–5pm)
Fleet cover
0800 55 11 88
(Mon–Fri 9am–5pm)
AA Signs
0800 731 7003
(Mon–Fri 8:45am–4:45pm)