Consultancy and Training
The AA provides a range of training and consultancy options that can help hoteliers improve the performance of their establishments, and the efficiency of their services and staff.
Consultancy
Why not tap into our experience? We can assess your establishment against either AA or in-house quality standards – and then let you know what steps we feel will help you improve your services and efficiency.
Training
Why not tap into our expertise? Our training workshops have been designed to either work together as a series, or as stand-alone sessions that focus specifically on the areas you feel need improvement. These may be:
- Quality Awareness
- Housekeeping Quality
- Food Tasting
- Food Quality
- Revenue Management
- Hospitality and Service
Could your business benefit from our experience?
Find out about the benefits of AA Consultancy and Training. Download our brochure now.
If you would like to benefit from our range of training and consultancy options, please fill in the following forms:
Sending in your forms
Please send your application forms to:
Martin Jeffery
AA Hotel Services
14th Floor, Fanum House
Basing View
Basingstoke
RG21 4EA
Tel: 01256 844455
Email: martin.jeffery@theAA.com
What our customers say
"It is very rare to be able to say that you have worked and held a relationship with one organisation throughout your career, but the AA has become a trusted and respected tool which through the consultancy service has consistently helped me and the team to continually improve the guest experience.
"I believe the experience of the Inspectorate combined with their excellent feedback skills really provides a balanced view of the hotel's product, service delivery and all important consistency."
Paul Thompson MHCIMA
General Manager, Manor House Castle Combe
"For us as a small management team the support received from the AA consultancy service is vital. As hospitality professionals, their guidance carries gravitas and their ideas and advice generate respect from the team. They are understanding of your operation, but pull no punches when assessing the quality levels of every aspect.
"Any hotel pursing consistent quality must use their services as part of their overall growth strategy."
Andrew McPherson MHCIMA
General Manager, Swinton Park