The AA is truly "Charging Ahead" in the realm of Electric Vehicle (EV) charge post diagnostics, outpacing the competition. Notably, a number of our expert patrols can now conduct precise tests on a diverse range of EV chargers and charge post stations.
Picture this scenario: your car refuses to charge, prompting a call to The AA. Upon arrival, our patrols swiftly identify the root causes hindering charge acceptance. What sets us apart is our ability to pinpoint the exact faulty component and furnish you with a detailed digital report—an astonishing feat.
Our latest innovation equips our patrols with the capability to discern whether the issue lies with the vehicle or the EV charge post, all done with remarkable efficiency. The Metrel device, integrated with tailor-made AA software, replicates various electric vehicle charging scenarios. This methodical, step-by-step process exposes any hidden issues that might have eluded detection previously. In an era of advancing car technology, our commitment to staying at the forefront is unwavering.
We take pride in being the pioneer roadside assistance company proficient in accurately diagnosing a charging post within 60 seconds, delivering a comprehensive digital report on its condition. The journey to excellence continues as we ensure our patrols undergo IMI EV Level 2 training. This level of training provides them with a profound understanding of electric vehicles, empowering them to confidently and efficiently address EV-related issues. This strategic approach not only reduces the time spent but also minimizes unnecessary vehicle recoveries.
By investing in cutting-edge equipment like this, we instil confidence in our members that The AA is truly Always Ahead, ready to tackle any challenge with ease and efficiency.
In essence, The AA is leading the charge in shaping the future of roadside assistance, setting new standards and reinforcing our commitment to innovation and excellence.