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TRUCK BREAKDOWN assistance

Pay as you go truck and fleet rescue

Call us on 0330 053 0397 to choose the roadside assistance that’s right for you

Flexible protection for your vehicle

If you’re looking for a flexible alternative to standard breakdown cover, why not sign up to our pay as you go truck and fleet rescue service?

Whether your business relies on a car, van, lorry, coach, LGV or truck to keep moving, we can help if the worst happens and your vehicle breaks down. Once you’ve paid the annual admin fee, you’ll only pay if you need to call us out. Simple.

Truck and LGV rescue
  • Specialist rescue for vehicles over 3.5 tonnes if you break down at home - or in Europe
  • You’ll only pay if your vehicle breaks down (after the annual admin fee)
  • An upfront detailed quote on how much your repair will cost
  • If you’ve broken down in Europe, we’ll invoice you in sterling to keep things simple
Fleet rescue
  • Specialist rescue for cars or LCVs under 3.5 tonnes if you break down in the UK
  • You’ll only pay if your vehicle breaks down (after the annual admin fee)
  • An upfront detailed quote on how much your repair or recovery will cost
  • Choose which services you’ll need if your vehicle breaks down

Already with us?

Access your details, renew your policy and update vehicle registrations.

Existing customers
“Over the years, the AA has provided a consistent high level of service and delivery to our customers. As a business they understand our challenges and have assisted us with standard and exceptional breakdown situations.”

Simon Pilcher, Supplier Manager, Leaseplan
“No other provider has such an all-encompassing array of services as the AA – even offering video calls to its technical helpdesk. Patrols are well-equipped with the AA making a significant investment in the latest diagnostics tools.”

Judging panel, Fleet News Awards 2016

Exclam800black2 Broken down and need help now?

Call us 24/7 0330 053 0440

Call us 24/7 0330 053 0440

0330 053 0440

Good to know
  • If you are an existing customer and you have any questions about your cover, you can get in touch with us on 0330 053 0442 (Option 1).
  • AA Breakdown Cover is arranged by Automobile Association Insurance Services Limited. Registered office: Fanum House, Basing View, Basingstoke, Hampshire RG21 4EA. Registered in England and Wales number 2414212.
  • Automobile Association Insurance Services Limited is authorised and regulated by the Financial Conduct Authority (FCA). You can check their register online.
Policy documents

Here's where you'll find policy documents relating to this type of cover.

Fleet Pay For Use Breakdown Assistance (February 2024)

FAQs

I don't have cover. Can you send someone if I have an emergency now?

Yes. You can call us on 0330 053 0440 to get help straight away.

We'll tell you how much it’ll cost to fix the problem and send an engineer as soon as possible.

Where can I get truck repair in Europe?

European services for pay as you go truck repair are available in Austria, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Moldova, Netherlands, Norway, Poland, Portugal, Romania, Russia, Serbia-Montenegro, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, Ukraine.

Service is not available in countries subject to sanctions. You will need to arrange your own repair and, where appropriate, recovery into a non-sanctioned country where we can continue the repatriation. We will reimburse you on a pay and claim basis.

How much is the VAT on truck breakdown assistance?

We don't charge VAT on truck breakdown assistance.
How long will it take for my business account to be set up?

Your account will be opened as soon as we have all your details, and you've sent your initial payment for your cover. Your cover won't start until you have sent us your vehicle number plate details.
When will I be able to use my pay as you go truck business breakdown cover?

You can make a claim 24 hours after your cover starts, or after you add vehicle details.

Do I need my breakdown card if I need to call out the breakdown service?

Yes. Your card has the telephone number for your driver to phone in a breakdown situation, and quoting your card number will help us to find your details on the system. You’ll also need to show a valid card when the patrol arrives.

You should receive your breakdown card around 7 days after your account is opened.

Will my company be invoiced if a patrol has to fit spare parts?

If this happens, the driver would have to pay for the part there and then unless alternative arrangements had been made before the call-out.
Call now to buy truck breakdown cover

0330 053 0397

Open: Monday to Friday 9am to 5pm.

0330 053 0397

Call now to renew your cover

0330 053 0442

Open: Monday to Friday 9am to 5pm.

0330 053 0442