Skip to main content [Accesskey 'S'] Go to home page [Accesskey '1'] Are you a business customer?

Pet insurance

Cover for your pets

The AA no longer offers pet insurance.

All of our pet insurance policies have moved to the pet insurance specialists Purely Pets. If you're an existing customer don't worry – you're still covered.

Visit Purely Pets

If you want to talk about your current policy, call us on 0330 102 5741.

Policy documents

Pet Insurance policy booklet

You can download the policy booklet and check your cover on the Purely Pets website.



About Pet Insurance

Your pet insurance has moved to Purely Pets. If you're an existing customer don't worry – you're still covered. Purely Pets insurance is arranged and administered by Insurance Factory Limited.

You can find your Terms of Business on the Purely Pets website.


Claims

How to make a claim

You can start a claim online on the Purely Pets website.

The claims journey is quick and easy, but if you have any questions, please call 0330 102 5745. We'll be happy to help.


Ask about your policy

0330 102 5741

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 2pm.

Call now

Make a claim

0330 102 5745

Lines are open Monday to Friday 8am to 8pm, Saturday 9am to 2pm.


Call now