Everyone who works at the AA gets to spend a few days every year out on the road with a patrol, meeting customers and getting a feel for ‘life at the coalface’. In July last year, I spent a day travelling the beautiful Northumberland countryside with patrolman Mark Noble.
Our first call was to a car boot sale. To my surprise and delight, I found the member who had made the call was selling props from TV and Theatre shows - the back of his van was an Aladdin’s cave. It was bulging with props I recognised – including a skeleton and a filing cabinet used in one of the ‘Sherlock Holmes’ movies. The member also told me he’d just come from delivering some stage lighting to the home of a very famous Manchester singer.
Unfortunately, Mark’s patrol van didn’t have room for any memorabilia, so the only sale was the new battery Mark supplied and fitted!
Clare Millar, AA Customer Delivery Manager
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