"On Easter Monday a couple of years ago, we were preparing to go out for the day when we discovered that our car wouldn't start. My wife rang the AA at 10am and was told that a patrol would be there before 11.
"He arrived at a quarter past 10 and was a polite and helpful man. He told us that the battery was fully charged but that one of the cells was dead and we'd need a new battery. He charged the battery enough so that we could drive to the shop and buy a new one. He accompanied us to the shop and fitted the new battery for us.
"The service was excellent at all times and it meant that we could then spend the rest of the day with our friends. A big 'thank you' to this very pleasant patrol for making our day."
Anthony Thornton, AA Member
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