Vehicle inspection support

Q & A

Who provides the inspection?

The inspection is carried out by the AA or an Engineer working on behalf of the AA, at the request of the Dealer.
What should I do if I have a problem with a vehicle that has been AA Inspected?

You should always contact the dealer directly in the first instance to address your concerns.
Who is responsible for any defects?

The AA Engineer performs a visual inspection of the car and carries out a road test. Any defects or advisories noted are advised to the Dealer. It is then the responsibility of the Dealer to rectify the defects/advisories reported.
Who can I bring a complaint/claim against?

Your contract for the purchase of the Vehicle is direct with the Dealer. Although the Dealer may show You a copy of the Report produced by the AA Engineer, you must contact the Dealer in the first instance.

Still need help?

Let us know how we can help you.

Please provide as much information as possible, this will enable us to assist you more efficiently and help to identify a swift resolution.

Inspection report

Vehicle inspection report number - Starts with AA, VI or AMC

Don't have an inspection report number?

You can find the inspection report number on the report or alternatively contact the dealer to obtain the report and or the report number.

Date your vehicle was inspected

Day

Month

Year

Your details

First Name

Surname

Email address

Telephone

Vehicle details

Vehicle already purchased? YesNo

Vehicle Registration

Vehicle make and model

Purchase price of vehicle / deposit paid

Date vehicle was purchased

Day

Month

Year

Mileage at point of purchase

Current mileage

Dealership details

Name of Dealership

Name of individual you have been dealing with at the dealership

Date Dealer was first notified of the issue

Day

Month

Year

Last time you had contact with the Dealer

Day

Month

Year

Additional information

Detailed version of events

In order for mediation to be successful, we will share your details including any information and evidence you provide to us in relation to your complaint with the dealer.

Your personal information Our privacy notice explains how and why we use your personal information – including what details we hold, who we might share it with, and your choices and rights. It also includes information about any checks and decisions we may make.