CONTACT US FOR CAR INSURANCE
Car insurance
Tick off your car insurance task using our easy online solutions – or find the best contact option for you.
Contact us to
Change your details
Change online
It's easy to update your information.
Change vehicle
Change address
Change phone number
Change name
Use chat
To change your details or ask about your car insurance.
Still need help?
Call: 0370 533 2211
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pm
Landline calls cost standard UK rate. Calls from mobiles vary.
Renew car insurance
Use our online form
To ask a renewal question.
Use chat
To speak to us about renewing your car insurance. If you want to make a payment, you'll need to call us instead of using chat.
Still need help?
Call to discuss your renewal: 0370 160 0138
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pm
Landline calls cost standard UK rate. Calls from mobiles vary.
Opt out of automatic renewal
Use our online form
Let us know if you don't want your policy to renew automatically.
Cancel car insurance
Use chat
To speak to us about your options.
Still need help?
Call to cancel your car insurance: 0370 160 0138
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pm
Landline calls cost standard UK rate. Calls from mobiles vary.
Claim on car insurance
Claim online
Use our simple digital claim assistant to tell us what's happened and start your claim. Don't use this for a glass claim, go to the 'Repair windscreen' option instead.
Start claim
Still need help?
Call to make a car insurance claim: 0330 053 0322
Open 24/7
Landline calls cost standard UK rate. Calls from mobiles vary.
Repair windscreen
Claim online
Book an appointment with our trusted partner for a glass repair or replacement.
Buy car insurance
Get a quote online
See our latest deals and get an instant quote.
Still need help?
Call for a car insurance quote: 0330 053 0256
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pm
Landline calls cost standard UK rate. Calls from mobiles vary.
Ask a general question
Use chat
To ask a question or speak to us about your car insurance.
Still need help?
Call: 0370 533 2211
Opening hours:
Monday to Friday - 8am to 7pm
Saturday - 9am to 5pm
Sunday - Closed
Bank holidays - 9am to 5pm
Landline calls cost standard UK rate. Calls from mobiles vary.
Other options
It's OK when you've got the AA app in your pocket
- Report a claim with Accident Assist – no matter who you're insured by
- See your cover and membership details at a glance
- Report a breakdown quickly and track when your patrol will arrive
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