CONTACT US FOR CAR INSURANCE

Car insurance

Tick off your car insurance task using our easy online solutions – or find the best contact option for you.

Contact us to

Change your details

Change online

It's easy to update your information:

Change vehicle

Change address

Change phone number

Change name



Use chat

To change your details or ask about your car insurance:

Chat to us



Still need help?

Call us on 0330 053 0203

Opening hours

Monday to Friday 8am to 7pm

Saturday 9am to 5pm

Sunday closed

Festive opening hours

Bank holidays closed

Tuesday 24 December 9am to 3pm

Friday 27 December 8am to 6pm

Monday 30 December 8am to 6pm

Tuesday 31 December 9am to 3pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Renew car insurance

Use our online form to ask a renewal question

Go to the form



Use chat for renewing your car insurance

Chat to us

If you want to make a payment, please call us on the number below.



Still need help?

Call us on 0330 053 0234

Opening hours

Monday to Friday 8am to 7pm

Saturday 9am to 5pm

Sunday closed

Festive opening hours

Bank holidays closed

Tuesday 24 December 9am to 3pm

Friday 27 December 8am to 6pm

Monday 30 December 8am to 6pm

Tuesday 31 December 9am to 3pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Opt out of automatic renewal

Use our online form

Tell us if you don't want your policy to renew automatically.

Stop automatic renewal

Cancel car insurance

Use chat to ask about your options

Chat to us



Still need help?

Call us on 0330 053 0203

Opening hours

Monday to Friday 8am to 7pm

Saturday 9am to 5pm

Sunday closed

Festive opening hours

Bank holidays closed

Tuesday 24 December 9am to 3pm

Friday 27 December 8am to 6pm

Monday 30 December 8am to 6pm

Tuesday 31 December 9am to 3pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Claim on car insurance

Claim online

Use our simple digital claim assistant to tell us what's happened and start your claim.

Start claim

Don't use this for a glass claim, go to the Repair windscreen option instead.

Still need help?

To make a car insurance claim, call us on 0330 053 0322

Open 24/7

Landline calls cost standard UK rate. Calls from mobiles vary.

Repair windscreen

Claim online

Book an appointment with our trusted partner for a glass repair or replacement.

Book your appointment

Buy car insurance

Get a quote online

See our levels of cover and get an instant quote.

Buy car insurance



Still need help?

Call us on 0330 053 0203

Opening hours

Monday to Friday 8am to 7pm

Saturday 9am to 5pm

Sunday closed

Festive opening hours

Bank holidays closed

Tuesday 24 December 9am to 3pm

Friday 27 December 8am to 6pm

Monday 30 December 8am to 6pm

Tuesday 31 December 9am to 3pm

Landline calls cost standard UK rate. Calls from mobiles vary.

Ask a general question

Use chat to ask us about your car insurance

Chat to us



Still need help?

Call us on 0330 053 0203

Opening hours

Monday to Friday 8am to 7pm

Saturday 9am to 5pm

Sunday closed

Festive opening hours

Bank holidays closed

Tuesday 24 December 9am to 3pm

Friday 27 December 8am to 6pm

Monday 30 December 8am to 6pm

Tuesday 31 December 9am to 3pm

Landline calls cost standard UK rate. Calls from mobiles vary.

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It's OK when you've got the AA app in your pocket

  • Report a claim with Accident Assist – no matter who you're insured by
  • See your cover and membership details at a glance
  • Report a breakdown quickly and track when your patrol will arrive
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