Wimbledon parking privacy notice
This privacy notice lets you know what happens to your personal data that we collect via the Wimbledon parking website.
If you provide us with personal information on behalf of another person, you must ensure that it is accurate, up to date and that you have their authorisation to do so. You should make sure that you provide them with a copy of this Privacy Notice or let them know how to access it. Where this Privacy Notice refers to "you" this also includes data about anyone else named on the policy or whose data you provide us with.
The AA Limited and our Data Protection Officer (DPO)
We are the AA Limited. Our main address is Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA. The data controller of our website and app is Automobile Association Developments Limited. We have a Data Protection Officer who you can contact by using the contact details at the bottom of this notice.
What kinds of personal information about you do we process?
Personal information that we’ll collect from you and process as part of the Wimbledon parking service:
- Your name, date of birth, contact details and address
- date of parking
- if applicable, blue badge number for blue badge parking
- payment information
What do we use your personal data for?
The purposes this information may be used for are:
- To provide you with Wimbledon parking,
- Payment administration, and
- Complaint resolution.
What are the legal grounds for our processing of your personal information (including when we share it with others)?
We rely on performance of a contract for the processing of personal data and, where required, to manage health and safety obligations and equalities rules for blue badge parking. Further to comply with our legal obligations, such as tax obligations to HRMC.
When do we share your personal information with other organisations?
Data collected will be stored within our IT environment and may be accessed by our IT Services providers that are based outside the EEA to provide IT support. Where data is accessed outside the EEA, we’ll make sure that suitable safeguards are in place where required, for example by using approved contractual agreements or other legal arrangements unless certain exceptions apply.
Changes to your data
You should tell us if the personal information you have provided to us changes so that we can update our records. The contact details for this purpose are in your policy documents. We’ll then update your records if we can.
Monitoring communications
We may monitor communications with you, where permitted by law. We do this for quality control and staff training purposes, to comply with regulatory rules, to prevent or detect crime, to protect the security of our communications, data, and systems, and to enforce compliance with our internal policies.
Use of automated decisions
We do not use any automated decision making in providing this service.
Retention of your personal data
Unless we explain otherwise to you, we’ll hold your personal information based on the following criteria:
- For as long as we provide products or services to you; or
- To comply with legal and regulatory requirements or guidance.
Your data protection rights
Here is a list of the rights that all individuals have under UK data protection laws. They don’t apply in all circumstances so your request may not always be granted. If you wish to use any of them, we will explain when we respond to you if they apply or not, or if we will comply or not with your request, including the reasons why.
- The right to be informed about the processing of your personal information;
- The right to have your personal information corrected if it is inaccurate and to have incomplete personal information completed;
- The right to object to processing of your personal information;
- The right to restrict processing of your personal information;
- The right to have your personal information erased;
- The right to request access to your personal information and how we process it;
- The right to move, copy or transfer your personal information; and
- Rights in relation to automated decision making which has a legal effect or otherwise significantly affects you (if applicable)
You have the right to complain to the Information Commissioner’s Office which enforces data protection laws - https://ico.org.uk/. You can contact our DPO for more details on all the above.
Changes to this privacy notice
We may change this privacy notice from time to time to reflect changes in the law and/or our privacy practices. We encourage you to check this privacy notice for changes periodically
Contact Us or our DPO
You can use the contact details in your policy book or you can go to the Contact Us section of our website. Alternatively, you can write to AA Limited, Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA, marking it for the attention of the DPO or email [email protected].