KEY COVER

It’s easy to make a claim if you’re locked out or need to replace your keys.

Simply call our 24/7 helpline on 0345 303 4023 to make a claim.

We’ll ask you the circumstances of lost or stolen keys, so that we can take the best course of action for your situation. 

We’ll normally pay for your insured expenses upfront so you won’t have to pay any money.

In some situations you may need to pay these expenses and claim the costs back from us (up to your remaining policy entitlement). We will tell you if we need you to do this.

If so, you’ll need to submit your receipts to the following address no more than 120 days after the insured event took place; Keycare Limited, 2-3 Quayside House, Quayside, Salts Mill Road, Shipley, West Yorkshire, BD18 3ST. 

We cover lost or stolen keys anywhere in the world.

Our locksmith network only covers the UK, so you’ll have to arrange for a locksmith to attend the incident yourself whilst abroad or wait until you are back in the UK.

If you need a locksmith abroad, keep the original receipts for reimbursements.